Privacy Policy
Last updated: October 24, 2026
Bothhomes is made by Elizabeth Solutions LLC (“we”). This policy explains what the Bothhomes app and this website collect. The short version: your journal is not sent to us.
Your journal
Entries, notes, photos, screenshots, expenses, schedules and children’s names you add are stored on your device and synced through your own iCloud account (Apple’s CloudKit private database). We have no access to this data. Apple’s handling of iCloud data is described in Apple’s Privacy Policy.
You can delete everything at any time in the app: Settings › Privacy & safety › Delete all data. This removes the data from your device and from your iCloud.
What we do receive
| Data | When | Why | How long |
|---|---|---|---|
| Your message, category, app version, device model and iOS version; your email if you choose to add it | Only when you send “Contact us” | To answer you and fix problems | Email address — deleted after 180 days; the message — while needed to resolve the issue |
| A one-way hash of your IP address and a random install identifier | With “Contact us” | To limit spam (rate limits) | Deleted after 30 days; rate-limit counters after 2 days |
| Anonymous usage events (for example, “report created”), without content, names or identifiers linked to you | While using the app | To understand which features work (TelemetryDeck) | Aggregated statistics |
| Subscription status notifications from Apple (transaction identifiers, product, dates) | When you subscribe, renew or cancel | To keep Premium access correct | While the subscription is active and as required for accounting |
| Crash and performance reports, without journal content | Only if you allow sharing with app developers in iOS Settings › Privacy & Security › Analytics | To fix crashes | Kept by Apple under its policies |
We do not show ads, we do not track you across apps or websites, and we do not sell or share personal data. Purchases are processed by Apple; we never see your payment details.
Children
Bothhomes is for adults. A parent may enter a child’s name or initials into their own journal; this stays in that parent’s iCloud. We do not knowingly collect information from children.
This website
getbothhomes.com does not use cookies or analytics. Our hosting provider (Cloudflare) processes standard request logs to deliver and protect the site.
Shared family features
A future version will let both parents share a family space. Before it launches, we will update this policy to describe what is stored on our servers, how it is encrypted and how to delete it — and the app will ask for your consent before anything is shared.
Your rights
You can ask us to access or delete anything you sent through “Contact us” by writing to support@getbothhomes.com. Depending on where you live (for example, under the GDPR, UK GDPR or California law) you may have additional rights; we honor them for all users.
Changes
We will post any changes on this page and update the date above. Significant changes will also be shown in the app.
Contact
Elizabeth Solutions LLC · support@getbothhomes.com